Delivery and Shipping
Do you offer any warranty?
All devices sold by vapewizarddxb come under 2 months manufacturing defect warranty unless stated otherwise on product page. Kindly note failures happening due to misuse or negligence does not get cover under the warranty.
How old Should i be to buy Vape?
By Law you should be 18+ to buy vape. Drivers have the right to ask for ID and deny delivery if the age requirements are not met or ID is not presented.
Where can i pickup my order?
you can pickup your order from our store in dragon mart 1
Can I return products and get a refund if unsatisfied?
No we cannot accept returns based on satisfaction. Refunds or exchanges are only offered in case of defects.
When will my order arrive?
We are currently offering free UAE delivery on all orders over 300+ AED
Express Delivery to Dubai in 1 hour will be charged 40 Aed
Express Delivery to Sharjah in 1 & half hour will be charged 50 Aed
ORDERS UNDER 300 AED:
THE DELIVERY CHARGE IS 30 AED (ORDER BEFORE 12 PM)
Delivery in ABUvDHABI City and other Region except Dubai region
DELIVERY 6 DAYS A WEEK 11 AM – 2 PM Afternoon 6 pm -10 pm (FRIDAY CLOSED)
Note: If order made morning will deliver evening, if order made before 8 pm will deliver next working days (applicable for all emirates region except Dubai)
If you are in western region or out of city areas you will get an sms from fetchr to schedule delivery. You will see available delivery dates on the fetchr website.